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| Commitment |
| Major
commitment by A+ Quality Graded Hotels or Resorts are: |
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Competence:
Warm and performing greeting of the staff in contact with
client |
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Reliability:
Constant and good performance level, place cleanliness |
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Reactivity:
Quick answer at all times and all place for any request |
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Courtesy:
Staff in contact with client must be smiling and available;
positive attitude |
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Comfort:
According to the hotel category image (lines, equipments,
infrastructure…) |
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